Contact Us

Got a question about one of the sweepstakes casinos we cover, spotted something on momicillin.com that looks out of date, or want to suggest a platform we haven't reviewed yet? This page explains what we can help with and the best way to reach us.

What we can and can't help with

Sweepstakes is an independent research and comparison site. We review sweepstakes and social casinos, compare welcome offers like the ones shown above from Crown Coins, SplashCoins and the rest of our ranked list, and explain how the sweepstakes model works. We are not a casino operator, and we can't access anyone's player account, process a redemption, verify an ID, or issue a refund.

• We can help with: general questions about how sweepstakes casinos work, feedback on our reviews and ratings, corrections if you've found outdated information, and suggestions for platforms or topics to cover.
• We can't help with: account logins, coin balances, redemption status, identity verification, or disputes with a specific operator — those requests have to go through the platform's own support team, since only they can see your account.

Account or redemption issue? Go straight to the operator

If you're waiting on a Sweepstakes Coin redemption, need to submit ID for verification, or have a billing question tied to a coin purchase, contact that platform directly through the support channel listed in its app or on its website. Every operator we list handles verification and redemption internally, and response times and requirements vary by brand, so they're the only ones who can look into an individual account.

Questions about how the sweepstakes model works

A lot of the messages we get are really questions about the dual-currency system rather than about a specific site — things like the difference between Gold Coins and Sweepstakes Coins, why participation is generally free, or why a platform isn't available in a particular state. We've covered most of this in detail elsewhere on the site, including how promotions, no-purchase entry and eligibility typically work, and it's worth checking those pages first since the answer is often faster there than waiting on a reply.

If you're weighing up whether sweepstakes casinos are a sensible fit for you at all, our Responsible Gambling page has resources worth reading before you sign up anywhere, and our Terms and Conditions page sets out how we operate this site and what our content is (and isn't) intended to be used for.

Feedback on our ratings and reviews

Our editorial ratings for platforms like Crown Coins, SplashCoins, Casino.Click and the others on this page are based on research into public terms, promotional structure and platform features — not on live play, since these aren't real-money games in the traditional sense. If you think a welcome offer, eligible-state list or redemption threshold we've published has changed, let us know which platform and what changed, and we'll look into updating it. Commission arrangements never affect where an operator sits in our rankings — a platform's position reflects our editorial assessment, not what it pays us.

You can also read more about how we approach this site generally on our About Us page.

Before you write in, a quick note on legality and eligibility

Sweepstakes casino availability varies by state, and some jurisdictions restrict or prohibit this model entirely. Operators decide for themselves which states they serve, and those lists change. We can't tell you whether a specific platform is legal for you to use in your state — that determination depends on your location and the operator's current terms, so always check the eligibility list on the platform itself, and check again if you've moved or if it's been a while since you last played. Age requirements also differ: most platforms require players to be at least 18, though some set the minimum at 21, either sitewide or in specific states.

Getting in touch

For anything covered above that falls within what an independent review site can reasonably answer — feedback, corrections, general questions about how the sweepstakes model works, or suggestions for what to cover next — reach out through the contact details provided elsewhere on this site. We read every message, though as an independent publisher we can't promise a response time and can't act as a substitute for an operator's own support team on anything account-specific.